Services Descriptions

---

The below provides a description of the services provided by Show Dog Synergy L.L.C. as denoted in the SDS Dog Possession and Care Authorization form.

Handling -

Handling consists of working with the Client to evaluate show entries, making show entries as necessary, ensuring that Show Dog Synergy understands the Client’s campaign and campaign objectives for the dog and assisting with meeting those objectives by showing the dog at predetermined shows.  Show day touch-up grooming along with show day conditioning and show ring behavioral remediation are included in handling fees. All dogs will be presented in their applicable breed categories / classes and in both the group and Best In Show competitions when the dog advances beyond breed. Group and / or Best In Show presentations are included as a part of the pre-negotiated handling fee. However bonuses for both group placements and Best In Show wins shall be included as a separate charge based on pre-negotiated and mutually agreed to rates. Group Placement and Best In Show bonus rates will be determined on the current ranking status of the dog, the value of the show and the overall benefit to the Client’s dog campaign objectives. Breed wins shall not incur a bonus change as breed wins are included as a part of the pre-negotiated handling fee. Handling fees shall be based on whether the dog is a class dog or specialty. Client dogs brought to the show site or ring-side shall be bathed and brushed according to the breed specification. Dogs requiring bathing or extensive show-ready grooming will incur a grooming charge. Show Dog Synergy will provide touch-up grooming as a part of the normal handling services fee. Touch-up grooming will consists of light clipping, brushing, coat thinning (if applicable) and application of any breed special grooming needs as determined by Show Dog Synergy.

   

 

  On-Line Entry Service

The On-Line Entry Service consist of Show Dog Synergy making your dog showing entries through the appropriate show superintendent.   Show Dog Synergy always works with the client to identify which and what shows the client desires to have their dog shown at as a part of the client's dog showing plan.   Additionally we always permit the client to make their own show entries and then notify SDS that the applicable showing entry has been made.  With our On-Line Entry Service; Show Dog Synergy will make the appropriate show entry for your dog in accordance with the client's direction and approval.  Show Dog Synergy will provide the client with an invoice for the show entry separate from the client's dog handling or other elected services invoice.  All On-Line Entry Service invoices must be paid prior to the closing date of the applicable show in order for Show Dog Synergy to provide the other client elected applicable services for that show.  Show Dog Synergy will provide the client with payment notifications prior to the closing of each show to alert the client if their On-Line Entry Service Invoice has not been settled prior to the closing date of the applicable show.    

   

Grooming -

Grooming is included as a separate line charge with of our Handling service when Show Dog Synergy has been elected to show a client's dog(s).  Additionally Show Dog Synergy offers grooming services for those clients who may wish to show their own dog but need or choose to have Show Dog Synergy provide Grooming services, or for clients who may want additional grooming services.  Grooming services consists of bathing, clipping, brushing and coat thinning (if applicable) for the breed type based on AKC or Breed standards.  Non-show time grooming will be accomplished once a week unless special circumstances exist / occur requiring more frequent grooming. All dogs will be pre-groomed one to two days prior to each show. Day of showing grooming will include touch-up clipping, brushing, coat thinning (if applicable) and application of any breed special grooming needs as determined by Show Dog Synergy. Day of show grooming cost is included in the show handling rate and will not be billed separately. Non-show day grooming may be included as an integral part of long term boarding fees unless an itemized billing is requested by the Client. Pre-show day grooming will be charged as a pre-negotiated item permitting the Client to provide pre-show day grooming. Client pre-show day grooming will be evaluated by Show Dog Synergy and an assessment of any additional grooming needs will be provided to the Client at time of dog drop-off. If in the assessment of Show Dog Synergy extensive additional grooming will be required, the Client and Show Dog Synergy will determine the applicable extent of the additional grooming and negotiate a price for the additional grooming needs. If the Client pre-show day grooming is acceptable, Show Dog Synergy will provide touch-up grooming as a part of the normal handling services fee.

   

Boarding and Care -

Boarding and Care is included as a separate line charge with our Handling service when Show Dog Synergy has been elected to show a client's dog(s).   Show Dog Synergy also offers these services independently from our Handling service for those client's that have not elected to have Show Dog Synergy show their dog(s) but needs other services such as transportation.  Boarding and Care shall consist of ensuring that the dog receives routine feeding, exercise and preventive health care for the dog’s breed type. Food for the dog shall be provided by the Client unless pre-determined that Show Dog Synergy shall provide the food. Food material costs will be billed based on actual expenditures incurred for acquiring the food. Dogs sent to / with Show Dog Synergy without food and pre-determination obligation for Show Dog Synergy to provide the food will be bill as an additional expenditure based on actual food costs incurred. Show Dog Synergy will provide food acquisition receipts with each billing statement for reimbursement. Any food purchased or food provided but not used will be turned over to the Client with the dog at the termination of the contract. All boarding including housing will be accomplished in accordance with AKC recommendations for the breed when applicable. Show day boarding may deviate from the AKC recommendations due to physical or operational constraints beyond the control of Show Dog Synergy. Boarding accommodations will be accomplished to the maximum extent possible to ensure the health, well being and security of the dog. Dog health and security boarding accommodations prior to, during or between shows and during transportation will take priority over AKC recommendations. If Show Dog Synergy determines that show site boarding accommodations present a health or security issue to the dog, Show Dog Synergy will immediately contact the Client and mutually agree upon an applicable boarding accommodation arrangement to ensure the health and security of the dog.

   

Conditioning -

Conditioning may be recommended after Show Dog Synergy has evaluated a client's dog for showing.  When Conditioning is needed, it will be included as a separate line charge with our Handling service.  Conditioning consists of show ring behavioral and breed attribute display retention consistency.  When and as necessary conditioning will also consist of engaging the dog in a routine exercise program or road-work as necessary to strength the breed physical characteristics.  Client requested special conditioning will be accomplished unless in the opinion of Show Dog Synergy the special condition is becoming a detriment to the dog.  If Show Dog Synergy determines that any special condition is or may be a detriment to either the dog’s health or breed physical characteristics; Show Dog Synergy will inform the Client and arrange a modified or new conditioning program for the dog. Normal routine conditioning for long term or non-show days will be based on the breed, age, health condition and boarding accommodations.  Show day and pre-show day conditioning shall consist of a condensed or modified version of routine conditioning and will be accomplished based on the needs of the breed and show times for the dog.  Dog security and health will take priority over any normal routine or special conditioning requirements. Show Dog Synergy reserves the right to suspend, stop, reduce or change the dog’s normal conditioning activities if in the opinion of Show Dog Synergy management that the conditioning activities might be detrimental to the dog for any reason (i.e. Dog too stressed, too young or out of shape for normal conditioning).  If conditioning is suspended, stop, reduced or changed, Show Dog Synergy will inform the Client and identify the reasons along with a new conditioning approach. Temporary suspension, reduction or changes to dog conditioning shall not change any of the terms and conditions of the agreement and shall be considered a normal part of the on-going dog sustainment and maintenance efforts with no change in fees unless the conditioning was negotiated as a special conditioning requirement to the contract.  Show Dog Synergy reserves the right to determine normal conditioning protocol based on the breed, dog’s age, health needs and /or location conditions without changes to pre-negotiated costs. Show Dog Synergy will make every effort to inform the Client of any necessary variations to pre-agreed conditioning protocols unless the variation is temporary or immediate communication with the Client is not possible. During show to show transportation, Show Dog Synergy will implement an abbreviated conditioning routine aligned with the dog’s normal conditioning program. Abbreviated training conditioning routines will consist of shorten exercise periods and when or if possible some minimal road-work.  Client's will not be charged for Conditioning when Show Dog Synergy does not, or has not, accomplished this service due to the best health interest of the client's dog(s). 

   

Training -

Training may be recommended after Show Dog Synergy has evaluated a client's dog for showing.  When Training is needed, it will be included as a separate line charge with our Handling service. Training shall consist of behavioral modifications to ensure that the dog exhibits the applicable show ring mannerisms along with best breed physical attributes and characteristics in alignment with the Client’s dog campaign objectives.  Training may also include specialized training for competitions other than confirmation or special objectives for the dog such as child inter-activeness or service dog functions.  Show Dog Synergy and the Client shall identify and define a training plan tailored to the dog and the Client’s objectives.  Based on the training plan, Show Dog Synergy will develop and implement a training schedule in alignment with the time-line needs of the Client’s objectives for the dog.  Training plans shall be collaboratively developed and mutually agreed to by the Client and Show Dog Synergy and individually priced based on the training objectives and schedule duration parameters.  Agreed to training plans shall be included as an appendix to the basic agreement and shall be governed by the agreement terms and conditions and the training constraints identified in the training plan.

   

Transportation -

Transportation is included as a separate line charge with our Handling service when Show Dog Synergy has been elected to show a client's dog(s) and to Transport that dog for showing purposes.   Additionally Show Dog Synergy offers these services independently from our Handling service for those client's that have not elected to have Show Dog Synergy show their dog(s) but need Transportation services.  Transportation shall consist of ground transportation within an environmentally controlled environment.  All dogs will be secured within crates or kennels applicable for vehicle transportation which have been physically secured within the vehicle in accordance with AKC and industry transportation recommendations.  Dogs traveling with Show Dog Synergy will be constantly monitored for health and well being and provided applicable nutrition that ensures both their health and safety during transportation.  During day light transportation hours, frequent periodic rest stop (“potty”) breaks will be accomplished to ensure the health and well being of the dog.  Dogs requiring rest stop attention sooner than planed will be accommodated.  During night time transportation, periodic rest stop (“potty”) breaks will be less frequent however monitoring will continue to be constant.  At non-show site stop-layovers, Show Dog Synergy will ensure all layover locations can accommodate the security needs and an abbreviated or modified set of conditioning activities as well extended “out-of-the crate time”.  During every travel delay period, dogs will be inspected and when, or if necessary permitted to take a brief “potty” break.  Transportation layovers when feasible are planned during normal feeding times and are of sufficient duration to ensure both feeding and an extended available “pottying” and abbreviated conditioning periods.

   

Airport Pickup -

Airport pickup shall consist of Show Dog Synergy coordinating with the Client to identify the applicable time and airport that Show Dog Synergy shall obtain physical possession of the dog.  Show Dog Synergy shall physically inspect the dog for health, damage and / or other detriments that may have occurred during air transportation.  Upon determination that a detriment exists; Show Dog Synergy shall immediately attempt to contact the Client and inform the Client of the existing detriment.  Show Dog Synergy shall not take receipt from airport custodial / air transportation personnel prior to notifying the Client and outlining the extent of the transportation detriment to the Client.  Show Dog Synergy will work with and represent the Client to aid with rectifying / resolving the air transportation detriment to the best of Show Dog Synergy’s abilities and the existing situational conditions.  The Client agrees to and accepts total responsibility for all air transportation detriments to the dog and shall hold Show Dog Synergy harmless / non-liable for any consequential or parallel collateral detriments as a result of any air transportation detriment resolution assistance that Show Dog Synergy may provide.  If upon inspection of the air transportation detriment, Show Dog Synergy determines or feels that the dog is in immediate danger due to death, sickness or physical injury, Show Dog Synergy shall take all and any necessary actions to remove the dog from the exposure of the danger and / or obtain the necessary medical assistance to ensure the health and safety of the dog. Client acknowledges and agrees to hold Show Dog Synergy harmless / non-liable for any results or consequential detriments to the dog as a result of any actions by Show Dog Synergy to remove the dog from the air transportation danger, detriment, or by obtaining emergency attention for the dog.

If upon inspection Show Dog Synergy determines that; there has been no air transportation detriments to the dog, Show Dog Synergy shall take physical possession of the dog and execute the agreement obligations as originally defined between Show Dog Synergy and the Client.  In addition to the above, Airport Pickup shall consist of Show Dog Synergy coordinating with airport / air transportation personnel to facilitate the conclusion of any air transportation paper work as a representative of the Client.  When applicable as the Client’s representative; Show Dog Synergy shall pay for any unknown or additional non-prepaid air transportation costs required for Show Dog Synergy to take physical possession of the dog.  The unknown or additional non-prepaid air transportation costs shall be included in the Client’s next billing as though these costs were a part of the original agreement. Show Dog Synergy shall make every attempt to notify the Client of any unknown or additional non-prepaid air transportation costs prior to Show Dog Synergy incurring these costs on behalf of the Client unless situational conditions inhibit or prohibit and / or delayed communication efforts would cause Show Dog Synergy to violate other service(s) agreement obligations. When excessive delays exists (more than 4 hours) from the prearranged Airport Pickup time; and Show Dog Synergy is required to wait at the designated airport; Show Dog Synergy shall notify the Client of the excessive delay and possible delay cause.  Once the delay exceeds a reasonable time and at the discretion of Show Dog Synergy management; the Client shall be charged a reasonable air transportation delay charge not to exceed the total original quoted price of the Airport Pickup charge.  Any air transportation delay charge shall be included in the Client’s next applicable billing as though these costs were a part of the original agreement. Show Dog Synergy shall inform the Client of any potential air transportation excessive pickup delay charge when the Client is informed of the excessive air transportation pickup delay, and will work with the Client to avoid or minimize the pickup delay charge to the maximum extent possible. Additionally for no charge; Show Dog Synergy shall assist the Client in obtaining any necessary paperwork / documentation that the Client may need to file an airport pickup delay cost reimbursement or air transportation dog detriment claim with the air carrier.

   

Unique Health Maintenance -

Unique Health Maintenance shall consist of any “special” pre-existing health issue attention needs required by the dog on a periodic basis while in the possession of Show Dog Synergy.  Health Maintenance needs shall be defined by the Client in an explanatory note within the SDS Dog Authorization form(s) detailing the requirements and frequency of the health attention need.  Additionally Unique Health Maintenance services may be associated with any dog’s being handled by Show Dog Synergy which have special dietary, health, exercise or grooming needs above and beyond their breed standard or which would be considered “non-standard” for the breed.

   

Show or Ad Photography -

Show photography shall consist of Show Dog Synergy providing predetermined photograph snap-shots of the Client’s dog either competing in the show ring, or receiving an award, or as a portrait profile for use on either, Show Dog Synergy’s Show Dog web page or the Client’s advertising / dog promotional campaign.  The types and total numbers of photographs shall be pre-negotiated as a separate services component.  Show Dog Synergy shall obtain a sufficient number of like photographs determined by the situational time parameters for the specific desired type of predetermined photograph in order to provide the Client a selection set from which to choose an applicable photograph to meet the Client’s dog photograph objectives. All photographs not acquired by the Client remain the exclusive property of Show Dog Synergy.  Any and all photographs purchased by the Client become the exclusive property of the Client.  Show Dog Synergy and the Client shall determine the applicable photograph delivery medium and make the necessary arranges to deliver the Client’s selected photographs in this delivery medium.  The Client acknowledges that obtaining specific or Client desired photographs of a particular type at a specific show or for a specific show event may not always be possible and beyond any controls or capability of Show Dog Synergy.  When it is impossible to obtain the Client’s desired photograph, Show Dog Synergy shall provide the Client with alternative photographs or picture opportunities to determine if an alternate photograph will satisfy the Client’s objectives / needs.  When it is impossible to obtain the desired photographs Show Dog Synergy shall not charge the Client nor shall the Client hold Show Dog Synergy liable for the inability to obtain the desired Client photograph.

   

Special Support Services -

Special Services or Special Support Services shall be mutually agreed too by both parties and defined by either Client or Show Dog Synergy in an explanatory note identifying and defining the particular service required. Special Services will be negotiated with compensation rates being uniquely defined by Show Dog Synergy management.  Show Dog Synergy Special services may consist of either Show Site and / or Showing assistance when Show Dog Synergy is not Handling a Client's dog.  Show Site Special services may include assistance with setting up or breaking down and moving a Client's showing equipment or assisting with getting or holding dogs for a Client at a show ring when the Client has elected to show their own dog(s).  Special services may also include assisting a Client groom their dog when the Client has elected to show their own dog or may include show site / show ring training or coaching assistance when the Client has elected to show their own dog. Additionally Special services may include Non-Showing or Non-Show Site assistance required or needed that Show Dog Synergy can reasonably and legally provide.